bankingciooutlook
 Implementing Omnichannel: Best Practices for Community Banks

Top 10 Retail Banking Technology Solution Companies - 2019

he continual growth of technology has simplified banking for both retailers and customers today. However, incorporating technological innovation into retail banking is one of the most daunting concerns for bankers. Hence, solutions providers are constantly focusing on making technology permeation a more seamless process for financial institutions.

Besides, with the rise in the demand for superior user experience, banking too has seen a spur in customer-oriented product deployment. This has led to the expansion in the use of real-time data analytics where fintech, irrespective of their size, are making proactive efforts to understand what consumers are looking for and implementing those solutions accordingly. This is providing banks with a sure fire approach of making the banking industry more ‘customer-centric’ in a way where users with no previous experience in banking are able to make their way through the banking processes seamlessly.

At the same time, the adoption of cloud solutions, along with its data monitoring capabilities, has brought a sigh of relief for bankers, helping them simplify their transaction management while making it cost-effective. Bringing you a package of exciting and happening revelations in the retail banking space is Banking CIO Outlook’s ‘Top 10 Tech Solution Providers for Retail Banking 2019.’ A featured company—Defense Storm—is a real-time cybersecurity and compliance company enabling the bank with an automated framework to meet its regulatory requirements along with helping them mitigate cyber threats and prevent data breaches. Another feature company, Vee24,offering a live customer engagement platform, displays AI capabilities and takes multiple approaches to enhance customer engagement. To further substantiate the retail banking tech transformation, CIOs working in the banking realm have also penned their insights about innovations, industrial happenings, and their advice to aspiring CIOs. We hope this issue of the Banking CIO Outlook helps you build the partnership you and your firm needs to foster a technologically-driven business.

We present to you Banking CIO Outlook’s “Top 10 Tech Solution Providers for Retail Banking - 2019.”

Top Retail Banking Technology Solution Companies

DefenseStorm empowers banks with a specialized cybersecurity and cyber compliance platform, DefenseStorm GRID. The platform is designed as a bundled offering that comprises software and services. Enabled with cutting-edge cybersecurity and automated cyber compliance features, the cloud-based platform is offered to banks in a co-managed security service model. The platform ingests a huge amount of data, both from critical and non-critical systems, in the cloud for analytics. The insights generated help banks make informed decisions to address cyber risks. With DefenseStorm, banks no longer need to go in search of cybersecurity experts. The company’s TRAC team acts as a force multiplier for their clients, acting as an extension of their team to combat this dynamic

www.defensestorm.com

Vee24 offers a live customer engagement platform featuring voice, video, text, and co-browsing for web and mobile to increase eCommerce sales and enhance customer experience

www.vee24.com

ACI Worldwide

ACI Worldwide

Delivers real-time, any-to-any payments capabilities and enables the industry’s most complete omni-channel payment experience through a comprehensive suite of software and SaaS-based solutions

Backbase

Backbase

A growing fintech software provider that supports financial institutions transform their current banking offering into modern digital experiences to ensure lasting relationships with their clients

EBANQ

EBANQ

An online banking platform that offers turn-key solutions to financial organizations. The platform is 100 percent web-based enabling users to log in from any device, using any browser

Finastra

Finastra

Finastra provides the broadest portfolio of financial solutions enabling customers to deploy mission-critical technology on-premises or in the cloud

Profile Software

Profile Software

Offers solutions that enable global organizations to align their business and IT strategies utilizing FinTech tools to respond to the ever-changing market conditions proactively

Temenos

Temenos

Temenos provides banking software systems to retail, corporate, universal, private, Islamic, microfinance and community banks, wealth managers, and financial institutions

Total Expert

Total Expert

Enables lending and financial services firms to create customers or members for life by blending human relationships with digital simplicity

Zenmonics

Zenmonics

Transforming the banking experience with solutions that support a client's sales, servicing, and origination features—from inside their branch to their call center and the remote sales and relationship management workforce