In an era infiltrated with digital expansions and disrupting technologies, the biggest challenge to the financial sector has been in extinguishing the volatile customer demands with innovative solutions. Digitization and automation have spearheaded a massive changeover of the functioning of the financial industry and have allowed a string of disrupting technologies like AI and IoT to takeover retail banking paradigms. In the wake of this, retail banking has undergone foundational changes in the way they interact with customers and carry out businesses. The banks have focused on emerging trends and enforce them to establish a customer-dedicated model of banking.
Retail banking structures have started incorporating AI to build proactive relationships with customers and ensure consumers take more control of financial relationships. The IoT coupled with finance automation has created unprecedented opportunities for retail banks to be competitive and provide seamless service to customers. People are becoming increasingly mobile, and customer engagement has drastically increased through online and mobile banking. These interventions of technology have widely influenced the financial industry and will dictate the future trends in the retail banking arena.
With technology having a mighty impact on the financial sector, banks can become smarter and win customers by engaging the right technology. Organizations need to clearly study on engaging the right solutions which will enable them to thrive and stay ahead of their immediate competitors.
To help CIOs, CFOs, and CEOs find the right solutions for their retail banking initiatives, a distinguished panel comprising CEOs, CFOs, analysts, and Banking CIO Outlook’s editorial board has selected the top players in the sector. The companies featured here demonstrate an ability to develop innovative technologies and methodologies, while providing outstanding customer service.
We present to you Banking CIO Outlook’s Top 10 Retail Banking Solution Providers 2017.