The continual growth of technology has simplified banking for both retailers and customers today. However, incorporating technological innovation into retail banking is one of the most daunting concerns for bankers. Hence, solutions providers are constantly focusing on making technology permeation a more seamless process for financial institutions.
Besides, with the rise in the demand for superior user-experience, banking too has seen a spur in customer-oriented product deployment. This has led to the expansion in the use of real-time data analytics where fintech, irrespective of their size, are making proactive efforts to understand what consumers are looking for and implementing those solutions accordingly. This is providing banks with a surefire approach of making the banking industry more ‘customer-centric’ in a way where users with no previous experience in banking are able to make their way through the banking processes seamlessly.
At the same time, the adoption of cloud solutions, along with its data monitoring capabilities, has brought a sigh of relief for bankers, helping them simplify their transaction management while making it cost-effective. Bringing you a package of exciting and happening revelations in the retail banking space is Banking CIO Outlook’s ‘Top 10 Tech Solution Providers for Retail Banking 2019.’ A featured company—DefenseStorm—is a real-time cybersecurity and compliance company enabling the bank with an automated framework to meet its regulatory requirements along with helping them mitigate cyber threats and prevent data breaches. Another feature company, Vee24, offering a live customer engagement platform, displays AI capabilities and takes multiple approaches to enhance customer engagement. To further substantiate the retail banking tech transformation, CIOs working in the banking realm have also penned their insights about innovations, industrial happenings, and their advice to aspiring CIOs. We hope this issue of the Banking CIO Outlook helps you build the partnership you and your firm needs to foster a technologically-driven business.
We present to you Banking CIO Outlook’s “Top 10 Tech Solution Providers for Retail Banking - 2019.”